PL
Poloko L

1 reviews | Active since Jun 2015

31 Jan 2023, 12:39

VERY BAD SERVICE

It really has been months if not over a year asking Multichoice DSTV to fix my billing, I have been to their walk-in center (several times) with no hlep, everytime I go they claim everything has been fixed, after 2 days things go back to where they've been before. I have called the customer service (several times) and same story. I went to them again this Saturday (28/01/2023) and they still did not assist me, instead I was being told how sorry they are and the best thing they can do is to scratch out the things from the back, start my account on a zero, though I have not able to view my services that I have paid since December 2022 and I have been paying every single month.

May I kindly ask for assistance here.

This is really too much. Please Hello Peter, please....

Please call me on this numbers: ***/ ***

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2023, 12:52
Official
Hi Poloko Daniel Lerebolo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team