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shariefa I
1 reviews | Active since Oct 2020
04 Dec 2023, 13:54
Very Bad Service
Every single month i must struggle to have my data loaded with Multichoice. I made a payment on the 30th of November today is the 4th of December and i am still waiting. This is a never ending story. The agents i chat to the one tells me it will be loaded in 3 hours after 3 hours the other agent tells me 5 hours then it will be loaded since Friday and the agent i spoke to on Saturday told me 24 to 48 hours and i am still waiting. Your services are really poor and perthitic. Can someone please get back to me and tell me what the problem is because it seems like your agents don't know what they are doing.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Dec 2023, 14:06Hi Shariefa Isaacs,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Dec 2023, 14:06
Official
Hi Shariefa Isaacs,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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shariefa I's updateReviewer Update
04 Dec 2023, 15:54I wiil probably wait a week for feedback
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shariefa I's update04 Dec 2023, 15:54
Reviewer Update
I wiil probably wait a week for feedback
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shariefa I's updateReviewer Update
05 Dec 2023, 09:01Today is the 5th still no data and still waiting on feedback i am really getting frustrated with the services that Multichoice provide.
The agents i speak to don't have a clue on what to tell a person. Can you please get back to me with feedback regarding my query.
The agents i speak to don't have a clue on what to tell a person. Can you please get back to me with feedback regarding my query.
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shariefa I's update05 Dec 2023, 09:01
Reviewer Update
Today is the 5th still no data and still waiting on feedback i am really getting frustrated with the services that Multichoice provide.
The agents i speak to don't have a clue on what to tell a person. Can you please get back to me with feedback regarding my query.
The agents i speak to don't have a clue on what to tell a person. Can you please get back to me with feedback regarding my query.