1 reviews | Active since Jan 2022
Very bad service and double standards!
This company must be by far one of the worst companies in RSA. AS A INSTALLER i get old decoders from customers that I've upgraded with new decoders. I get their old the decoders. I have decoders from people that's not even WITH US anymore. I tried to transfer the decoders to new customers of multichoice. Some decoders I don't even remember from what customers I got them. I had the same problem before and Multichoice told me to make a list of all the decoders and go and make an affidavit. I done that and multichoice helped me with the transfers. Now, I have other decoders. I went to SAP to make a affidavit of all the new decoders I have. NOW Multichoice refuse to help me with the transfers of ownership!!! Multichoice is currently loosing a lot of their subscribers and don't want to make an effort of getting new subscribers. If I'm a shareholder of multichoice I would be worried!! I experience little jobs to none from dstv. So I can feel the pain as installer!!! I struggle to put food on the table. Now I'm trying to get an extra buck by selling these decoders but multichoice kicks me in the teeth. Hope there is someone in multichoice that wil HELP HERE!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
