KT
Khathu T

1 reviews | Active since Apr 2019

12 Nov 2020, 10:25

Very bad service

I sent a message on social media so that dstv can refund my money since I paid twice. They told me to sens id copy and bank statements which I did. The bank statements shows transactions that I paid dstv on the 3rd R499. 00 which I want refund for it. Now they are saying they won't refund me since I don't have proof 9f payment. I mean they even viewed my dstv I find that I paid twice. I want refund please I don't want to fight with them.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Nov 2020, 10:51
Official
Hi Khathu Tshamaano, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team