1 reviews | Active since Mar 2017

22 May 2017, 14:06

VERY BAD SERVICE

<p>22 MAY 2017 I have complaint about Multichoice before!!! And behold here we go again. I received a email regarding a huge amount outside. I am a paid up costumer. I phoned over the weekend and it was sorted out and was told my service will not be suspended. AND GUESS WHAT!! MY SERVICE ARE SUSPENDED!!!!!! THEY COME OUT WITH RIDICULOUS STORIES OF DOWN GRADING AND UPGRADING!!!!! WHICH I DIDN`T DO!!!! JUST SWITCH MY SERVICE ON!!!! TODAY !!!!!! I HAVE BEEN ON THE PHONE FOR ALMOST 30 MINUTES ALREADY WITHOUT ANY PROGRESS!!!!!!!!!!!</p> <p> ********** </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 May 2017, 14:12
Official

Dear Anna El's

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

's update22 May 2017, 14:28
Reviewer Update

I need the problem sorted out NOW!!!!! NOT WHEN EVER YOU DECIDE!!!! I KEEP ON PHONING WITHOUT ANY RESULTS!!!!!! I AM PAYING FOR A SERVICE THAT I DO NOT RECEIVE AT THE MOMENT!!!!!! THIS IS NONSENSE!!!!

I AM WAITING FOR AN ANSWER NOW!!! BEFORE 16:00