BT
Ben T

1 reviews | Active since Aug 2019

07 Nov 2023, 19:48

Very bad service

I would like to terminate my account with DStv , because every month they bill me incorrectly, I have to run the whole month without DStv because of the wrong billing. I am on access and how are they expecting me to pay over three hundred?

They are not treating me well and I am not happy because I cannot always complain about same problem.

This is now worse, I wanted to pay today since it's the 7th but I cannot pay because I was not billed correctly.

I am seriously running out of my patience.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2023, 20:16
Official
Hi  Ben Tau, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team