ES
Emelda S

1 reviews | Active since Jan 2021

23 Feb 2023, 14:54

Very bad service

I need assistance with my account on the 29th of January I received a discount of R150.14 today the 23rd my decoders are disconnected, and I must pay R149.84. why did they give me the discount in the first place. when I called to resolve it. I spoke to 3 different consulates that still cannot assist me....

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Feb 2023, 15:09
Official
Hi Emelda Stockholm, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
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Emelda S's update23 Feb 2023, 15:41
Reviewer Update
Iam highly upset being put on hold.... this is making me sick spending my money on calls holding on for more than 45min what do your people think. What is customer service to them is???? Playing games with people money and emotions.
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Emelda S's update27 Feb 2023, 11:47
Reviewer Update
I am still waiting??????