Very bad service

<p>Dstv has very bad service they neva call you back i had 2 exploras already the fist ones was less then 2 years old and the hard drive broke and the decoder kept testarting my new one is a month and a half now and it keeps saying insert smart card i took the the decoder to dstv 3 times already and they even refused to give me a new one and it is still under garentee because it is under 3 months old when i when to change it last week they could not give me my new decoder because they were doing stoke takes this week they told me my garebtee is finish and wanted to give me a demo when i told them i will not take that and i will only exept a new one after fighting witj them they called some one and then they told me that that they see i do still have garentee and i will get a new one but they cant give it to me because there pc shows i dont have garentee so they told me they fist need to log a call for that problem and ones that is fixed then they can change my decoder for me and hafe the time i cant watch tv this past 3 weeks because the decoder is falty im so tired of dstv and there bad service</p>