Very bad service! !

<p>Ever since I bought an explora I have been having issues with dstv and it seems there is no one who is able to solve it,they keep on saying i have 2 accounts of which i dont and there is no one who is able to close the other account.Spoke to Tshepo Tlhapi on my cellphone held on for 20 minutes waiting for a supervisor named Merriam who never pitched but instead sent coach Mantobi Ramasia who promised to call me on the 26th Aug after 15h00 or ask merriam to call me or my husband back. Meriam Heyes called me back and told me that my problem has been sorted and gave me a ref number sd ********** which is supposed to prove that our problem has been sorted,i have been receiving sms saying that i need to pay my account from the 01 September until today now today my dstv has been disconnected and i have paid on tge 31 August already,im just not sure how to deal with this issue but this is the worst service ever from dstv.. i think atop tv woyld give better service than this.</p>