1 reviews | Active since Mar 2015
Very Bad Service
My problem started on 28 jan when I phoned to disconnect my service as I was going on leave in feb and would not be home. Why pay when no one is watching? Only for them to phone me end of Feb and ask for money as it was Only disconnected on 2 Feb. <br> But I paid. Made no big deal!<br> When I got back from leave end feb I saw my decoder was completely dead! I took it to soshanguve thorntree agency on 7 March and they just exchanged and I paid for my services to be connected again! When I got home that afternoon the decoder wasn't working. I phoned the call centre and they said it was a signal problem and I should take it back to be tested or it could be my installation. Which by the way was working Fine with my previous decoder! They tested it and said nothing wrong! The lady had the decoder on for maybe 8 seconds!!!!!when I got back home, NOTHING!!! Still a signal problem. Got people out to check installation and its Working!!! All LNB changed and new cables cost me R750.But the call centre insisted as decoder working. Took the decoder in again 8 march to wonderpark as sohanguve closed. Tested it and very rude!!! They say no problem. I'm home now and its NOT working. 5 minutes & then dead
We tried to contact you on your mobile number, however goes to voice mail we left a voice message for you. Please refer to your personal e-mail address for information with regards to your technical problem.
Regards
Nesta
We tried to contact you on your mobile number, however goes to voice mail we left a voice message for you. Please refer to your personal e-mail address for information with regards to your technical problem.
Regards
Nesta
