VERY BAD SERVICE

for the last 4 months i have been cut off i do have a debit order and for the past 12 years everything was fine <br> The first month i phoned and was told the problem was sorted out. the very next month the same happened and i was told the problem was resolved. Again last month (October) the same thing happened and was this time promised that it was OK. I get my statement and R1087 was deducted from my bank account when i phoned them again they said it must be a billing error. i have spent a total of 105 min. on my cell phone at my cost.