VERY BAD CUSTOMER SERVICES FROM Balisa Mini

after i complained about the special offer of paying 215 per month for 3 Months,Balisa Mini, was offered to me as my consultant to resolve my query, since then, i never enjoyed DSTV again, my service was open for one day next morning is disconnected again, this is still happening even now

On the 17 August 2022 i received emails from her telling that all is resolved and i have to pay 55.21 to cover the services until 29-08-2022., and i paid the balance to dstv as per her email, she didn't call to explain what is happening

today my services is disconnected again,/ I HAVE NO WORDS ANYMORE

Below is my communication with her 3 months Reconnection deal Inbox Balisa Mini ***

Aug 10, 2022, 11:47 AM (9 days ago) to me Hi Olva.

Please send me a screenshot of the SMS notification for the offer you received.

Regards, B Mini

________________________________________ to Balisa Hi Balisa

Plz find the attached

Thank you

Good day

Plz find the attached Attachments area

olva kholofelo ***

Aug 14, 2022, 8:43 AM (5 days ago) to Balisa Hi Balisa

DStv cut off my viewing today

WHAT IS HAPPENING,I CANT KEEP ON CALLING DSTVE EVERYDAY

THIS IS NOW FRUSTRATING, WHAT DID YOU DO COUZ YOU COMFIRMED THAT MT DSTV WILL BE CONNECTED UNTIL MONTH END

olva kholofelo ***

Aug 16, 2022, 7:14 AM (3 days ago) to Balisa Hi Belisa

please advise on the below email

Regard

olva kholofelo ***

Aug 17, 2022, 12:48 PM (2 days ago) to Balisa Hi Balisa

Please advise

08/17/22, 12:48:15 PM

Balisa Mini Aug 17, 2022, 2:17 PM (2 days ago) to me Hi Olva.

Apologies for the delayed response, the account has been reconciled and the services are active. The R215.00 will cover DStv Compact and a payment of R110.00 will be due to cover the PVR access and Xtraview. You will pay a total amount of R325.00 on the 30th of August.

Please top up the account with R55.21 to cover the services until 29-08-2022.

Regards, B Mini

________________________________________ From: olva kholofelo <***> Sent: Wednesday, August 17, 2022 12:48 PM To: Balisa Mini <***> Subject: [EXTERNAL] Re: 3 months Reconnection deal ________________________________________

olva kholofelo ***

Aug 17, 2022, 3:57 PM (2 days ago) to Balisa what about the days where my DSTV was disconnected, now am expected to pay 55.21 and i have 5 or more days were my service was disconnected

Aug 18, 2022, 3:58 PM (13 hours ago)

olva kholofelo ***

5:04 AM (27 minutes ago) to Balisa I paid that 55.90 and again my service is disconnected

WHAT IS HAPPENING !!!!!!