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Estelle D

1 reviews | Active since Jun 2020

26 Jun 2020, 08:31

Very Bad Customer service

I'm very upset with DSTV Customer service as this is the second month in a row that I'm being billed for a system error. I have emailed them numerous times but still my account is not yet been correct. DSTV please explain to me how you can add decoders to an account without me phoning in or signing any contract for it. Please can I urgently get someone in Customer Service to assist with this matter or I will after 10 years of loyal customer stop my DSTV.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jun 2020, 08:43
Official
Hi Estelle Dercksen, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team