KM
Kabelo M
1 reviews | Active since Feb 2021
08 Jul 2021, 13:16
Very bad and arrogant service
They don't send reminder to pay but send notice that they disconnected your dish and U must pay reconnection fee. I have been paying reconnection fees every month, what a ripp off. I have many other accounts to pay most I know gives me until before the 7th but I don't know about DSTV even now.
They then ask U for proof and after U send it, they tell U that payment still hasn't reflected. One asks, then Y demand a proof of payment only to tell me it still doesn't reflect on their side.
DSTV will treat U like a ***** ******** irrespective of how much loyality U have afforded them as a customer for almost 20 years. This has to stop!
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
08 Jul 2021, 14:45Hi Kabelo Moatshe ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Jul 2021, 14:45
Official
Hi Kabelo Moatshe ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KM
Kabelo M's updateReviewer Update
10 Jul 2021, 15:39I am still waiting for them to respond, the dish remain inactive yet they took my money.
KM
Kabelo M's update10 Jul 2021, 15:39
Reviewer Update
I am still waiting for them to respond, the dish remain inactive yet they took my money.
