1 reviews | Active since Dec 2016

09 Dec 2022, 16:09

VERY ANGRY 😑 😑 😑 😑 😑 😑 AND ****ED OFFFπŸ’”πŸ’”πŸ’”πŸ˜ πŸ˜ πŸ˜ πŸ˜ 

I called multichoice Dstv earlier nad due my battery low the call got cut off. Now i have charged it i see the department i was looking for tried calling mr back however when i call them i can't get through. Worst scenario i called again *** one ruddddddest boy bybthe name of Christian answered i explained myself and intold him ti assist me transfer to OnAir department he seemed lost and kept asking me what us on air. I myself felt like a fool. Next thing inhear music he didn't even ask to keep me on hold. I can't tolerate bad service i work in customer care environment and i had a privilege to be trained by multichoice dstv years back somi know what to expect. I use airtime to call no peanuts he better get informed about relevant products of the company🀞🀞🀞 this needs to be sorted i don't care if its friday or not. I know the call centre is still open. Im expecting a response asap 😑😑😑😑😑😑😑😑😑

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2022, 16:16
Official
Hi there, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2022, 16:16
Official
Hi there, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team