sC
shahista C
1 reviews | Active since Feb 2015
05 Sept 2015, 11:41
VERY ANGRY
I called on 30 aug 2015 to query and incorrect debit of R800 on my account as never asked for an upgrade on my account. Antonio Nuku - manager - said he would check the call recordings and call me back by 1 sep 2015. Never received the call, i called everyday until Sat 5 Sep 2015. Still waiting
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DStv (MultiChoice)'s replyOfficial
06 Sept 2015, 12:36Hello zahrah1,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply06 Sept 2015, 12:36
Official
Hello zahrah1,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,