VERRY POOR SERVICE FROM DSTV

In the last month, I have had to take my decoder twice to DSTV Centurion as they did not diagnose my decoder correctly the first time.

I have had to phone them three times which one of the times, I was over an hour on the phone with them due to loss of signal which they asked me to pull out cables and swap cables. This just made things worse as they had disconnected me.

Again last night i got disconnected and recieved an SMS stating that i had not paid my account, after confirming over the phone and they acknowledged that they has made a mistake. Nor my primary decoder is working but my extra view is still off.

I then phoned to complain and speak to a senior manager which I am still waiting for someone to revert.

How much more can a customer take of POOR service from DSTV before they actually step up and actually assist you ????