MW
Marvin W
1 reviews | Active since Jan 2020
12 Jan 2020, 19:48
Utterly pathetic call Centre experience
It's about 15 mins ago when the lady placed me on a brief hold it's now 38 mins into the call. This is actually disgusting that she has not come back to check on me. The only reason I called was to find out why my extra view is not working. Please you can not have these types of people for you guys... I am now highly considering streaming services.... It's is 42 mins into the call
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Jan 2020, 08:39Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Jan 2020, 08:39
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
13 Jan 2020, 09:23Hi Marvin,
We apologise for the inconvenience caused. The consultant was struggling with linking the decoders on Xtraview but she escalated your query to our support team and the decoders are now linked.
Regards
Kagiso
We apologise for the inconvenience caused. The consultant was struggling with linking the decoders on Xtraview but she escalated your query to our support team and the decoders are now linked.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply13 Jan 2020, 09:23
Official
Hi Marvin,
We apologise for the inconvenience caused. The consultant was struggling with linking the decoders on Xtraview but she escalated your query to our support team and the decoders are now linked.
Regards
Kagiso
We apologise for the inconvenience caused. The consultant was struggling with linking the decoders on Xtraview but she escalated your query to our support team and the decoders are now linked.
Regards
Kagiso
Best regards,