Utterly PATHETIC ! !

I have been struggling for three days to get hold of a consultant on multichoice call Centre, customer care, branches, I have even phoned the multichoice in Cape Town (I am residing in North west) just to tell me when my viewing will be switched on again. As simple request as that, just to speak to a dam consultant. I followed every prompt and code they've asked me to dail. I haven't had any pleasure. It is so annoying and aggravating to know you have to communicate with a F......g computer to solve my problem. Or in this case, a simple question and answer will do! I mean we pay enormous and ridiculous amounts of money, just to have some signal and something to watch at night! The least Multichoice can do is let me speak to a Fu.....g consultant when I feel the need to do so!