Utterly Disappointed and Frustrated

Extremely bad customer service from DSTV MutliChoice. My DSTV services has been disconnected but I paid my account on time. As every month! I called in and spoke to more then 6 different people however I am still not assisted. I spoke to Ayesha who understood my frustrations and tried to assist me by putting me through to a manager. The Manager however was not sympathetic or understanding and did not give me a chance to explain and was very rude. A customer service agent by the name of Nokwanda called me back and **** to us and she said the network is bad and that she would call me back which she did not and my account is still not activated, Me and my family ,mostly my children can’t watch Television due to this incompetence on their side. I would like to be contacted and for this issue to be resolved.