Utterly bad service from DSTV
I have taken out a price look deal on 27/11/2021 with the promise of delivery within sevens day till today no delivery I have contacted the call center on several occasions with the promise of a call back from a price lock agent but till today no call back I have engaged with agents on Facebook to resolve this with no I am starting to think I am talking to an AI machine that can't read the questions I am asking because I am now being ignored. This is unacceptable my money is already being deducted but I am not able to utilize the plan. what is the result going to be me paying for a device that is of no benefit to me you can call me on *** I am at a point where i will cancel the deal if someone will talk to me
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
Please note that the matter has been escalated to the PriceLock team and we will provide feedback within 24 - 48 hours.
Kind Regards,
DStv: Hello Peter Team
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number *** with a *** number and could not get hold of you.
Please note that the matter has been escalated to the PriceLock team and we will provide feedback within 24 - 48 hours.
Kind Regards,
DStv: Hello Peter Team
Best regards,