ML
Muhammad L

1 reviews | Active since Jun 2016

16 Jun 2016, 12:01

Utter ******* service

<p>Multichoice and its call centre are all up to **** their standards have seriously dropt they have been messing me around for almost 2 months now and they keep asking for payments although all relevant payments are done and infact they are owing me about R1000+ they keep making me go around and around in circles and frankly im just over it. </p> <p> </p> <p>Im thinking of cancelling my entire dstv account and my family members too as this service is beyond ****ing terrible.</p>

0
Replies (4)
ML
Muhammad L's update24 Jun 2016, 16:16
Reviewer Update

My dstv has still not come on.. you guys have refunded me my money but asked for me to make a new payment for my extra view which was done on tuesday its now friday and its still not working. You people do not even bother to do a follow up and the sales consultants at multichoice customer care have no idea what they are doing so as usual we still going around and around in circles for everything everytime one thing is wrong you people try to resolve it and then something and something goes wrong which takes you guys almost a million years to resolve the matter this is seriously ridiculous *** is happening???

ML
Muhammad L's update28 Jun 2016, 08:47
Reviewer Update

Still no word from multichoice and call center agents are still messing around *** is going on

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2016, 15:30
Official

Dear Muhammad Latiff

Thank you for taking our call AZEERA KHAN, as per our telephonic conversation the matter is being attended to will give feedback as soon as more information becomes available.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jul 2016, 09:07
Official

Dear Muhammad Latiff

We confirm your request has been completed.

Thank you for patience while we were resolving this matter.

Regards

Elna