Utter Nonsense!!!

I'm appalled to say the least. I have a compact that I paid R399 for, started having problems with certain channels as I could not watch due to the signal ok fine. I was advised on price lock which meant I pay an axtra R100 for the explora which would come with free installation as per the agent that wasn't done as per the discussion. I has to get my own installer, luckily he told me he will invoice Mulitchoice because the package came with free installation.

End of March a debit of R617.11 off my account, when I called I was advised that the error was on your side and will be rectified and I should get a credit balance or the money will be reversed back into my account (never happened), today a debit of R524.00 went off again I call to enquire because ever since submitting my banking details I'm being charged unexplainable amounts.

I am beyond angry!! ******** people and having customer care agents who don't even have a clue and always being advised that my matter will be escalated yet nobody ever bothers to call me!!!.