1 reviews | Active since Jan 2015
Utter lack of attention by DSTV
<p>6 or 7 times over the past month I have called DSTV on their Cape Town number ********** to get the Pricelock product installed. They take down all my details (yes, 6 or 7 times) and tell me that I will be called regarding installation within 48 hours. Nobody has called yet! Why is their system broken, at least in Cape Town?? This morning I was put on hold for 5 minutes and then the call was cut. Nobody called back despite the fact that the consultant had my mobile number.</p>
Dear Robert
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Robert
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Good day Robert
Thank you bring this matter to our attention.
We have escalated your concerns to our Price lock department four urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Robert
Thank you bring this matter to our attention.
We have escalated your concerns to our Price lock department four urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
OK I look forward to a call from DSTV to actually solve the problem. This is just a generic response, so I won't change my star rating quite yet .
OK I look forward to a call from DSTV to actually solve the problem. This is just a generic response, so I won't change my star rating quite yet .