Utter disgusted @ the BAD service. I NEED HELP

I honestly didn't foresee the horrible service I am getting from DSTV Multichoice when I first subscibed. Am experiencing the same problem I had when I first subscribed. I spent over r120 airtym calling them to activate the service and with all details supp**** they could NOT help. I had to resort to driving to their offices to get assistance! Turned out they had opened two accounts for me and they were failing to pick the correct one. They resolved the problem and I only got an apology from the consultant after I'd spent riduculous amounts of airtime and having had to leave my work and drive to them to resolve their problem! <br> Now am going through the same predicament again! Yesterday I spent over r90 airtime tryng to get them to reconnect my service for this month, note that iv paid... And they only answered when one minute of my airtime was left and they DO NOT CALL back. I tweeted DSTVCare and they responded that they will assist, there has not been any further comminication from them either. I spent another r60 airtime on a call the assistant tried to help but still could not, she says no device is connected to my detais.. Airtime ran out now I have to drive to their offices!