DS
Duncan S

1 reviews | Active since Dec 2018

02 Jul 2025, 13:36

Utter ******* customer service and self service.

Customer Service is **** poor. I've sent the proof of payment about 3 times from 2 different email address, still services are not connected. I then called only to be ask a load of unnecessary questions to confirm my account, which I have paid already, and still wasn't able to get my services reconnected. To top it off, the self servive with WhatsApp and chatbot is **********. Dstv please sort your house out. If i send you a proof of payment, service should connect,i shouldn't be following up after that. You got your payment so reconnect

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