Usual BAD Multichoice Service

I had a new explorer installed last week and every day I have problems with my Extra View. <br> Getting error messages. Last night again I call to have my error messages removed and get told that the call centre cant do this and it needs to be escalated. THIS CAN TAKE 7 DAYS!!! <br> I was told that this is due to the huge backlog in problems<br> I was told that managers do not work after hours so I can not speak to a manager<br> <br> What apathetic and insulting service. But I should have known. After waiting for \eternity"for your calls to be answered you seldom have good service<br> """