usless service - Account is suspended with no help

My Dstv account got suspended with no notice etc of when my account was due , and now that it is suspended i log online to my account and there is no devices listed under my name so i cannot re connect, i call the call center i spoke a usless unhelpful lady named Wendy, she tells me i must make a payment, i told her i paid on line what they said i must pay, she said yes but online doesnt show the full amount i need to pay, SO WHATS THEPOINT OF HAVING THER SERVICE WHERE YOU CAN MANAGE THE ACCOUNT ONLINE.<br> <br> She then tells me to make a eft payment, and that dstv is having a issue whereby i cannot access my account that it sometimes work sometimes doesnt, <br> <br> i now made the eft payment i put my profile number as the ref as no one told me how to make the payment and i am still awaiting the connection of my service