Uselessness

This has honestly been the worst service I have ever recieved from a service provider. It all started when we wanted to purchase the DsTV explora. After a 15 minute credit check that was passed, they informed me that the explora had to delivered. After changing my address, 4 times mulitchoice arrived at my old address frantically calling me about the explora. No matter how many times I said I had moved homes - they couldn't undestand. I was getting calls every day from the old address guard hut! Eventually on recieveing it- we set it up and were assured there would be no extra costs (on more than one occasion) and surprise! we are still being charged extra and not one person can help. The secondary TV that we pay for extra view hasn't worked in two months and we have been told to just wait it will fix itself! Every person we speak to is unhelpful and systems don't speak to each other. You change details with one agent and have to phone in again it's like you have never called!