NK
Nico K
1 reviews | Active since Oct 2010
02 Apr 2015, 14:06
useless web site
I am trying to update my details on the dstv web site [URL Removed] <br> <br> I log in and get to the page that should allow me to update - its heading is \UPDATE ACCOUNT DETAILS". But the fields are all read only. <br> I tried Chrome (41.0.2272.101) and IE (11.0.9600.176910. In IE it was even worse not only could I not edit the fields"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Apr 2015, 11:44Hello nikotze,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Please be advised that we have linked your decoders and smart cards to your profile and updated your details on the website.
You may access the website www.DStv.com, and use your information your e-mail address.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Please be advised that we have linked your decoders and smart cards to your profile and updated your details on the website.
You may access the website www.DStv.com, and use your information your e-mail address.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply04 Apr 2015, 11:44
Official
Hello nikotze,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Please be advised that we have linked your decoders and smart cards to your profile and updated your details on the website.
You may access the website www.DStv.com, and use your information your e-mail address.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Please be advised that we have linked your decoders and smart cards to your profile and updated your details on the website.
You may access the website www.DStv.com, and use your information your e-mail address.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,