AO
Anton O
1 reviews | Active since Mar 2009
06 Apr 2022, 19:14
USELESS, UTTERLY USELESS
All of a sudden catchup is not available in the country but I am in SOUTH AFRICA and I pay a PREMIUM subscription. None of the support ******s can help, they all just read what the idiot chart tells them to do, no matter WHAT you say. I already hard and soft rebooted the decoder, guess what their advise is? Yip reboot. And when that does not work eish! Utter useless lot. I'm paid for this month but won't be doing so end of this month, you can shove the decoder where the sun does not shine.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
06 Apr 2022, 19:22Hi Anton ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Apr 2022, 19:22
Official
Hi Anton ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
AO
Anton O's updateReviewer Update
06 Apr 2022, 20:42Ye right. There ain't no fixing incompetence. It is ingrained in the company DNA.
AO
Anton O's update06 Apr 2022, 20:42
Reviewer Update
Ye right. There ain't no fixing incompetence. It is ingrained in the company DNA.
DStv (MultiChoice)'s replyOfficial
07 Apr 2022, 17:08Hi Anton,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contcting you on your mobile number *** with a *** number and could not get hold of you.
Please note that if all trouble shooting has been done telephonically, we would advise you to bring in the decoder to your neaerst DStv walk in center for testing.
Also note that should the decoder be faulty you may exchange it at no cost, as your decoder insurance is still active.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contcting you on your mobile number *** with a *** number and could not get hold of you.
Please note that if all trouble shooting has been done telephonically, we would advise you to bring in the decoder to your neaerst DStv walk in center for testing.
Also note that should the decoder be faulty you may exchange it at no cost, as your decoder insurance is still active.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Apr 2022, 17:08
Official
Hi Anton,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contcting you on your mobile number *** with a *** number and could not get hold of you.
Please note that if all trouble shooting has been done telephonically, we would advise you to bring in the decoder to your neaerst DStv walk in center for testing.
Also note that should the decoder be faulty you may exchange it at no cost, as your decoder insurance is still active.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contcting you on your mobile number *** with a *** number and could not get hold of you.
Please note that if all trouble shooting has been done telephonically, we would advise you to bring in the decoder to your neaerst DStv walk in center for testing.
Also note that should the decoder be faulty you may exchange it at no cost, as your decoder insurance is still active.
Kind Regards,
DStv: Hello Peter Team
Best regards,
AO
Anton O's updateReviewer Update
07 Apr 2022, 20:52HAHA Jokers! You tried phoning ONCE while I was busy in a meeting. As I said UTTERLY USELESS!!!!!! You can expect F ALL from me at the end of this month. I won't **** out another cent against your crumbling wall!
AO
Anton O's update07 Apr 2022, 20:52
Reviewer Update
HAHA Jokers! You tried phoning ONCE while I was busy in a meeting. As I said UTTERLY USELESS!!!!!! You can expect F ALL from me at the end of this month. I won't **** out another cent against your crumbling wall!