SW
Salomien W

1 reviews | Active since Dec 2011

04 Nov 2019, 11:26

Useless / Terrible service

I cancelled DSTV a year ago. DSTV decided to reactivate my service 01 October 2019 without consulting me and debited my account. I phoned to cancel and WHATSAPP them and they activated my service again 1 November 2019 and debited my account. They are pathetic and unprofessional and *********. NO bothers to phone me.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 08:34
Official
Hello Salomien

We acknowledge that we have received your complaint, and we are attending to it. 

As soon as we have feedback we will revert back to you by email or telephone.


Kind regards
DStv Help Team

SW
Salomien W's update15 Nov 2019, 10:09
Reviewer Update
Hi Ntando

Due to MultiChoice error I got handed over to Blake and Associates and received a call from them yesterday 14:19 ***).

Please can you sort that out for me?

Regards
Salomien