LS
Len S

1 reviews | Active since Jan 2024

03 Dec 2024, 20:15

Useless streaming service

The DSTV streaming experience is absolutely useless. Maybe it is because they are so caught up in trying to prevent piracy that they have made the encryption so complex it cannot be properly decoded and streamed. The alternative is they have *********** coders that allow memory leaks and overload of the resources. Every time there is an update the streaming gets worse. I cannot use my smart TV anymore and have now got a Xiaomi box, but it is also unreliable after 3 days. Randomly the stream will stop and drop out to the menu. Other times everything freezes or the audio will continue without the video updating. It is the worst service ever, I have various other streaming services and none of them ever give any trouble.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2024, 21:40
Official
Hi Len,

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team