1 reviews | Active since Sept 2011
Useless streaming service
<p>I just spoke to a call centre person at Dstv who told me that it is impossible to download previous episodes of series if they don't appear on catchup. That's not in line with their claims on adverts where they say one can stream series if explora is connected to the internet. This is false advertising. </p>
Dear Khumbulani
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Khumbulani
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Khumbulani
Thank you for taking the time to contact us.
Please bear with us as we get more information from the Catch Up content team.
You will be updated with the feedback as soon as received.
Kind regards
Dinah
Best regards,
Good day Khumbulani
Thank you for taking the time to contact us.
Please bear with us as we get more information from the Catch Up content team.
You will be updated with the feedback as soon as received.
Kind regards
Dinah
Best regards,
Good day Khumbulani
Thank you for your time and patience.
It is true that it’s not possible to download previous (expired) episodes if they don't appear on Catch Up plus. We highly recommend that you check your favourite programme at Showmax.
Thank you for pointing out your concern with us.
Kind regards
Dinah
Best regards,
Good day Khumbulani
Thank you for your time and patience.
It is true that it’s not possible to download previous (expired) episodes if they don't appear on Catch Up plus. We highly recommend that you check your favourite programme at Showmax.
Thank you for pointing out your concern with us.
Kind regards
Dinah
Best regards,
I checked both Showmax and Catchup, that's why I called the call center. Programmes used to be in the Box Set section on Catchup but there is currently nothing. We were not told why this service was suspended or is not performing as expected.
I checked both Showmax and Catchup, that's why I called the call center. Programmes used to be in the Box Set section on Catchup but there is currently nothing. We were not told why this service was suspended or is not performing as expected.