MS
Marko S
1 reviews | Active since Oct 2015
07 Oct 2015, 21:38
Useless service with boxoffice
Paid for rental movie on box office agents rented the movie 3 times dstv agents could not solve the problem and they drop the phone after 10 minutes after you are put on hold. Useless useless useless. They make you pay for movies on boxoffice and the movie is not available for rent. No refund or exchange. This is rediculous. Smart card no. *** more like stupid card. Service is rediculous. Waste of time and money. Bad service.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Oct 2015, 13:25Hello MarkoSwan,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have advised that the SDPVR must be brought to the nearest DStv Walk In Centre for testing Please do not hesitate to use any of our touchpoints below inorder to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have advised that the SDPVR must be brought to the nearest DStv Walk In Centre for testing Please do not hesitate to use any of our touchpoints below inorder to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply19 Oct 2015, 13:25
Official
Hello MarkoSwan,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have advised that the SDPVR must be brought to the nearest DStv Walk In Centre for testing Please do not hesitate to use any of our touchpoints below inorder to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation we have advised that the SDPVR must be brought to the nearest DStv Walk In Centre for testing Please do not hesitate to use any of our touchpoints below inorder to contact us if you experience any challenges in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile