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Jeannelie S

1 reviews | Active since Oct 2023

23 Oct 2023, 19:50

Useless service rude agent

I am so sick and tired of DSTV after a very big fight vrydag my 7th trip to the bank still my account is not sorted

My services again was disconnect, after I got PROMISED it won't happen. They have reconnected services

Again I got charged a disconnect fee WHY the problem started at multichoice

They there is ver rude person on the messenger Platforn KKM 1. Very rude 2. Making you out aals stupid 3. Don't understand and can't read

I thing if it was not for customers her sorry asd won't have a job

Friday 20 October they said 24-72 hour -( Day 37) that has passed and still my account is not sorted and again i got charged disconnection fee

According to KKM I WILL HAVE TO PAY IT as used The incorrect number

I think you must either ask KKM if they require more training or maybe get there eyes tested.

KKM YOU ARE RUDE AND THINKS CLIENTS ARE Stupid

REMEMBER IF IT WAS NOT FOR YOUR STUPID CUSTOMERS YOU WOULD NOT HAVE A JOB

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Oct 2023, 20:31
Official
Hi Jeannelie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team