TL
Tertia L

1 reviews | Active since Jul 2020

09 Jan 2022, 12:42

Useless Service Provider

Dstv is the most unreliable company when it comes to customer service.

I have now waited for almost a week for a response on a query I still have.

They are very quick in taking your money, but pathetic when it comes to customer service.

All customers should cancel their contracts with Dstv.

This is a poor company.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2022, 12:57
Official
Hi Tertia,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
TL
Tertia L's update11 Jan 2022, 13:15
Reviewer Update
I was contacted late last night. I asked to be contacted in the morning as this was a more convenient time. I am still waiting for this call.
TL
Tertia L's update11 Jan 2022, 17:26
Reviewer Update
Still no response from your company. What poor service.
TL
Tertia L's update12 Jan 2022, 10:10
Reviewer Update
You deserve no customers as your service is pathetic. My query is now 2 weeks old. If you take a cent out of my account, I will open a theft case against you.