KK
Koketso K

1 reviews | Active since May 2021

29 Nov 2022, 14:32

Useless Service

DSTV has disconnected my services after i made a payment. I spoke to almost 20 of their agents and no one seems to know what they are doing. My complaint was escalated, no one has called me back. They have to complaint box, no SLA in place, no escalation process, they have been useless. Can i just have my money back.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2022, 14:34
Official
Hi Koketso, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team