1 reviews | Active since Sept 2016

13 Jul 2020, 17:27

Useless service

I paid my account via the DSTV app, online only to find out my app is linked to my brother. So the payment went to his account. I sent them my credit card statement as it's online not via internet banking. It's 8 days that giving me run around to transfer the money from my brother's account to mine. Even after my credit card statement and email from my brother to request that should transfer the money.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jul 2020, 17:29
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
's update14 Jul 2020, 00:06
Reviewer Update
Hi

Thank you so much. I'm just frustrated that I should go too such lengths to be heard and assisted.

Thank you so much.