Useless service and ***********

I cancelled my subscription on the 3 Feb and gave a months notice. Received a sms notification that debit order was going to be processed. I phoned them and on live chat to make sure this doesn't happen and guest what IT DID. I have been struggling to have this payment refunded spoke to 5 people and eventually it was refunded but less that what I have paid. Again live chat them only to be informed that my account was in arrears because they never cancelled as that they were supposed to do!? Pathethic to say the least! Employees take no responsibility only there for a salary - not able to give any support and *********** to assist. I will handle this matter my way. This should be a lesson to new customers This is the manner in which they support their clients. This is my 3rd review and up to date no one from DSTV have contacted me. Useless