AS
Allison S
1 reviews | Active since Dec 2024
24 Dec 2024, 10:10
Useless service
Our decoder 'broke' at the end of November. It is insured with Multichoice. To date we have had no positive outcome regarding the replacement. We have spent over R400 on calls to the call center and after numerous emails, we are still in the same situation as at the end of November. Absolutely pathetic service. Substandard company !!
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Dec 2024, 10:33Hi Allison,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Dec 2024, 10:33
Official
Hi Allison,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
AS
Allison S's updateReviewer Update
04 Jan 2025, 11:33Not a response from 24/12..disgusting service
AS
Allison S's update04 Jan 2025, 11:33
Reviewer Update
Not a response from 24/12..disgusting service