USELESS SERVICE

Around April 2022 I received a promotional call about the special they had for the (DSTV Access+DSTV Internet 25GB 24month contract) that they claim to have delivered to me but somehow it was received not at my workplace as arranged. When I did a follow up for who signed for it I was being passed from pillar to post.

I have been charged for the service that wasn't received and I call almost every month for this product to be removed from my bill and no one wants to assist me This is when this product was added: 05 May 2022 DStv Access + DStv Internet 25GB 24 Month Contract Discount05 May 2022 30 May 2022 30 Apr 2022 -91.42

They get to reversed every time I call them but WHY DOESN'T IT GET REMOVED FROM MY ACCOUNT!! I can't be paying an extra R161 EVERY MONTH 28 Feb 2023 Reversal Movie Bundle 20 Percent Discount - Offer ID 383 28 Feb 2023 27 Mar 2023 31 Mar 2023 14.27 28 Feb 2023 Reversal DStv MOVIES - DStv Movie Bundle Add-on Subscription28 Feb 2023 30 Mar 2023 31 Mar 2023 -79.00

Till date when I call the contract department I'm not assisted, instead they take down my details and the same stress month to month. I have to pay R561.96 on the app it says R723.69.

Can they do their job please!