NA
Nicola A
1 reviews | Active since Jun 2013
08 Mar 2018, 16:10
Useless service
Useless company!! I have not received my paper TV guide and I want this!!! my neighbours receive one and I demand i receive one too. I will not go online to receive my TV guide. Either you send me one or I cancel my subscription
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Mar 2018, 07:26Dear Nicola
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Mar 2018, 07:26
Official
Dear Nicola
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Mar 2018, 11:53Good day Nicola
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply12 Mar 2018, 11:53
Official
Good day Nicola
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,