KK
KEABETSOE K

1 reviews | Active since Aug 2015

05 Jun 2016, 12:55

USELESS SERVICE

<p>I have had the worst experience with your call center. I have spent more than an hour on the phone with Karabo and my problem still isn't resolved and he doesn't seem to know what is wrong. This is a complete waste of my time and money. He comes up with different solutions of which none has worked so far. Please can someone fix my problem so I can use the DSTV I pay for. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jun 2016, 08:26
Official

Dear Keabetsoe,

Thank you for taking our all today.

As discussed, you have been assisted and the query's now resolved.

We would like to thank you for your honest feedback regarding the poor customer experience.

Should you require any further assistance, please do notify us. We would like to hear from you.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jun 2016, 08:28
Official

Dear Keabetsoe,

Thank you for taking our call today.

As discussed, you have been assisted and the query's now resolved.

We would like to thank you for your honest feedback regarding the poor customer experience.

Should you require any further assistance, please do notify us.

Kind regards

Dinah

Best regards,