EB
Elsabe B

1 reviews | Active since Jul 2017

31 Jul 2019, 16:50

Useless products and poor customer service

Worst customer service and worst products ever!! I had enough of multichoice and their lack of service and poor standards of products! On a regular basis there is issues with my decoder and trying to get it sorted is a nightmare. Then the “ technicians” tell you to reboot, or switch off or check the plugs or take the decoder in. Done all that !! They say there is nothing wrong with the decoder when I take it in. Again today the piece of garbage is not working giving all different reasons when rebooting. Now it says determining footprint for past 15 minutes but nothing happens!

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Replies (1)
EB
Elsabe B's update31 Jul 2019, 16:59
Reviewer Update
40minutes later and still waiting for the decoder to scan and reboot. !! Ridiculous no wonder public is making use of alternative options in the market as you thinking you own the monopoly!