1 reviews | Active since Jul 2011
<p>vivverwant rep****:<br /> Jun 3, 2016<br />25 seconds ago<br />Dear Multichoice</p> <p>After months of calling and escallations i have actually cancelled this dpp deal after decoder never arrived . Spoke to one of their supervisors which confirmed cancellation.</p> <p>I now confirm that i have never received the actual decoder.</p> <p>i now find myself in a</p> <p>position where i am paying for a decoder ( on dpp) which I have never received.</p> <p>multichoice says that on their side it shows that its been delivered????</p> <p>to who??</p> <p>by who???</p> <p>who signed???</p> <p>where is the documentation??</p> <p>keep on deducting money from my account</p> <p>no one seems to be able to help there at contact centre</p> <p>please cancel my account... Go find where ur decoder is!!</p> <p>this is is the worst ever service...USELESS!!</p> <p>here is referennce for latest call- ***6-i59</p>
Dear Mr Verwant
Thank you for bringing this matter to our attention
We have re escalated your billing concerns to our price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Regards
Rupert
Best regards,
Dear Mr Verwant
Thank you for bringing this matter to our attention
We have re escalated your billing concerns to our price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Regards
Rupert
Best regards,
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