JB
Jonathan B

1 reviews | Active since Dec 2015

31 Jan 2017, 07:32

Useless, ***********, Pathetic!

<p> </p> <p>SA Self Service [# ********** ]<br /> </p> <p>26 December 2016 at 19:33</p> <p> </p> <p>........still not resolved!</p> <p> </p> <p>Is there *ANYBODY* there with the slightest bit of PRIDE, DEDICATION & PROFESSIONALISM who has the INTEGRITY to resolve this call?</p> <p> </p> <p>(AND! Before you REPLY to me : CHECK YOUR HOMEWOR****!!)</p> <p> </p> <p> </p>

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2017, 07:51
Official

Dear Jonathan

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

JB
Jonathan B's update31 Jan 2017, 07:52
Reviewer Update

Oh please - here we GO again!!!!!

I've heard this pathetic story since 26 Dec 2016!!!

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2017, 16:13
Official

Good day Jonathan

Please accept our sincerest apologies for the inconvenience you have experienced in this regard.

We currently investigating your billing concern.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Feb 2017, 14:10
Official

Good day Jonathan

We tried to contact you without any successes.

Please be advised that your concerns is still under investigation.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

JB
Jonathan B's update01 Feb 2017, 14:22
Reviewer Update

Good afternoon,

I look forward to your feedback but that it is in WRITTEN form only.

I will not accept any form of verbal commitment, as I do not TRUST DSTV at all after this fiasco!

You have my email address, kindly send your "feedback" to said email address.

Additionally, signing off "Rupert" is most unprofessional.

Does "Rupert" have a Surname? Does "Rupert" even exist?

Do not be a faceless entity - have some decency, integrity and disclose your name, surname, phone contact number and email adress. In otherwords, grow a pair of *****.

Or you ashamed of your job / post you hold for DSTV?