TD
Thabo D
1 reviews | Active since Jun 2013
04 Nov 2015, 13:54
USELESS EXPLORA Package
Two days ago the DPP Package was installed by one of the recommended accredited installer SJ Radio &TV Multichoice Witbank, a day later a Multichoice Representative (Accreditation No. ***5MC) came to my house to inspect the set-up and did see that the HD channels were not in HD and there is no Recording(E102-29), no Rewind, no Pause and just out of the blue I get the E16-4 on all the HD Channels with the caption that \this is a PVR
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DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 13:56Hello Tipzo,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply04 Nov 2015, 13:56
Official
Hello Tipzo,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,