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Nozipho N
1 reviews | Active since Feb 2021
26 Oct 2024, 17:10
Useless DSTV stream App
Paying R496 subscription to be tortured. Dstv stream app is useless. I wasted data downloading shows and unable to watch them. Displaying error.
Contacted dstv, they said I should sign out and in again; delete cache; uninstall and install app. Useless!
Wasted more data, re-downloading the shows and still couldn't watch. They promise to escalate my issue. Still nothing.
More shows are displaying error now and the videos that manages to play, ****py quality. Sound is on and off. Video is freezing
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Oct 2024, 17:59Hi Nozipho,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Oct 2024, 17:59
Official
Hi Nozipho,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
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Nozipho N's updateReviewer Update
26 Oct 2024, 19:48While you are taking time looking into it, the number of shows getting affected are increasing. From umkhokha to my brother's keeper nd queendom. Not to mention that the old episodes are getting removed when a new episodes are uploaded
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Nozipho N's update26 Oct 2024, 19:48
Reviewer Update
While you are taking time looking into it, the number of shows getting affected are increasing. From umkhokha to my brother's keeper nd queendom. Not to mention that the old episodes are getting removed when a new episodes are uploaded
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Nozipho N's updateReviewer Update
28 Oct 2024, 15:58I have been helped. They reached out to me. The agent even called on Sunday evening to help me.
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Nozipho N's update28 Oct 2024, 15:58
Reviewer Update
I have been helped. They reached out to me. The agent even called on Sunday evening to help me.