JD
Jerome D

1 reviews | Active since Oct 2021

13 Oct 2021, 13:36

USELESS DSTV STAFF

It's been more than a month since I logged a query regarding being overcharged for 3 months by DSTV. I've been promised refunds and still nothing. DSTV YOUR STAFF IS COMPLETELY USELESS!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Oct 2021, 14:07
Official
Hi Jerome, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Oct 2021, 12:45
Official
Hi Jerome Davidse,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

As advised on our telephone discussion, a refund of R1666.00 has been requested to be sent back to your bank account.

Kind regards 
DStv: Hello Peter Team 

Best regards,